Customer experience is essential to adopting a CPM solution

Creating a strong user experience is essential to the successful adoption and valuable use of any software solution.  Recently, several industry analyst rated, ranked and detailed the ease-of-use and overall customer satisfaction of various Performance Management providers in the market.  Studies released by Dresner Advisory Services, Gartner Inc. and BPM Partners evaluated the leading Performance Management vendors with respect to a number of criteria. I’m proud to share that all of these studies recognized Prophix as excelling in overall customer satisfaction.  The following infographic draws from these studies and highlights the issues that currently challenge users, as well as the features that lead to a better, more fulfilling experience.

See the infographic – Customer Experience

Prophix

Your business is evolving. And the way you plan and report on your business should evolve too. Prophix helps mid-market companies achieve their goals more successfully with innovative, cloud-based Corporate Performance Management (CPM) software. With Prophix, finance leaders improve profitability and minimize risk by automating budgeting, forecasting and reporting and puts the focus back on what matters most – uncovering business opportunities. Prophix supports your future with AI innovation that flexes to meet your strategic realities, today and tomorrow. Over 1,500 global companies rely on Prophix to transform the way they work.

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