The reality of running a business is often much messier than the textbook ideals we carry in our heads. The theory is of neat org. charts, regular cycles, and smooth flows of information driving strategic decisions. In practice, we find processes...

Oliver Christie is an Artificial Intelligence Consultant, Futurist, and Speaker. He is the winner of the Google Moonshot prize, the IBM Watson Prize, and was included in CBR’s 10 Influencers Driving AI in Business. The great promise of AI is that...